In 2009 the Integrated Court System attracted international recognition by beating out 20 000 other products from 154 participation countries to win the United Nations World Summit Awards in the category of e-Government and Institutions. This award came hot on the heels of the MSC Malaysia Asia Pacific ICT Alliance Award (APICTA), which ICS won in 2008, in the Best in e-Government and Services Category.
The Integrated Court System was implemented in the Sarawak High Courts in 2006 and later in the High Courts of Sabah. Since its implementation the case resolution times of the two states have shot up from some of the worst in the country to some of the best.
The Integrated Court System is a comprehensive and practical end-to-end solution designed to facilitate the work processes of the Judicial Department.
In the words of the World Summit Award judges- eminent experts from 34 countries:
The ICS project is an exemplary initiative which efficiently integrates IT, Video and mobile technologies for improving the productivity and efficiency of court case dispositions and improving the quality of judiciary services. It simplifies recording and transcribing of court processes and provides real-time publishing of case lists, judgments and other documents for the community and advocates. SMS based alerts are used to inform citizens and legal professionals of their case schedules. The video conferencing of court proceedings provides convenience and substantial travel savings. The open source platform offers a scalable, secure and a reliable model. Since its implementation in 2006, in the two Malaysian states on the island of Borneo, ICS has reduced the average number of days to settle a case by 80%.